Shipping and return policies for JTL
- Shipping Info
Shipping with USPS First Class Mail -
Estimated shipping time for orders within the US: 5-7 business days
Shipping with Air Mail -
For orders outside the US EST: 7-14 business days
- Return Policy
For purchases that are received damaged:
* Refunds will be credited to the original credit card or PayPal account.
* If your order arrives damaged, we recommend that you return such items by mail. Please email us for special instructions at firstname.lastname@example.org. We will cover all reasonable ground shipping fees.
* If an item received was part of a bundle or package, you'll receive a full refund by returning all items purchased. However, if you choose to keep the item(s) that were unharmed and wish to only replace the damaged item, no problem, we'll replace it with no cost to you.
* Downloadable digital content (non-refundable)
We hope that the info provided helps when making future purchases of our music. Thank you in advance for your support.